Terms and Conditions

Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

The full version of terms are available in Czech language here.

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Shipping

1.2 Your order will be processed and delivered without undue delay, no later than 2-3 days after your order has been placed.

1.3 Please allow for up to 3-7 working days for delivery following the dispatch of your order. More here.

Payment

1.4 The prices are in CZK or EUR currency (you can change it in top-right corner). Payment could be made by credit card, wire transfer or by pay-pal. More here.

Returns

1.5 You are entitled to rescind the contract within 14 days without specifying the reasons.

1.6 You are requested to check the contents of the consignment immediately upon receipt in order to determine that the shipment is complete and undamaged. Should the package be damaged, please file a complaint with the postman immediately. Please also always contact us.

Data protection

1.7 You may rest assured: We do not pass on and/or sell your details to third parties for marketing purposes. Your details are passed on to our forwarding agent for shipping purposes.

Law and jurisdiction

1.8 These terms and conditions are governed by Czech law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of the Czech Republic.